In conversation with the area team
Usually people solve problems themselves or with help from family, friends or neighbors. But sometimes that just doesn't work out. In that case, you can contact the area team of Tytsjerksteradiel.
To serve you even better, our youth, participation and village teams have merged into an area team. They are ready for all residents in our municipality, young and old. Whether it is questions about work and income, care, education, day care or the application for a WMO facility, for all questions you can contact the social workers in the area team. In this way there is one entrance for all questions and you no longer have to go from counter to counter.
Everyone should be able to participate
We believe that everyone should be able to participate. We do everything we can to make that possible with our residents. Our employees help you get back on your feet. Our goal is to increase the self-reliance of our residents and to keep support in our municipalities affordable. Therefore, we first look together at your own possibilities and your own network. If necessary, we look with you for other support to help you on your way. If things don't work out, we are there for you!
Trustee
Anyone dealing with Youth Aid can seek help from a confidential advisor at the Advice and Complaints Office for Youth Care (AKJ). Every child, young person and parent or caregiver can get help from the AKJ. This organization is independent and autonomous. There is no connection with the municipality, Safe Home, Child Protection Council, or other youth care organizations.
More information can be found at: Confidential counsellors in youth assistance - AKJ
Youth workers
The government has strict requirements for youth care providers, such as youth and family professionals, educators and psychologists. In many cases, the youth professional working with your child or family is registered in the SKJ quality register. If so, you can be sure that the professional meets the strict requirements for professional competence and that he or she regularly undergoes mandatory further training. The SKJ register is public, you can check here whether a youth care professional is registered. Are you not satisfied with the professional conduct of the youth care worker? Then it is sometimes possible to file a complaint. More information can be found at skjeugd.nl.
Contact details
General questions can be asked through My Care or call us on weekdays from 9 a.m. to 4:30 p.m. at 14 0511.
Crisis situation
If there is a crisis situation contact:
- Police, phone number 112.
- Safe Home, telephone number 0800 - 2000 (24/7) or 058 - 233 37 77. Safe Home is for information and advice on domestic violence, child and elder abuse and for reporting such abuse.
- Spoed4Jeugd, telephone number 0800 - 776 33 45 (0800-SPOED4J) (24/7). Spoed4Jeugd offers urgent (youth) help in Friesland in crisis situations caused by behavioral or parenting problems, family problems or psychological problems. If a child needs urgent care, there is no local solution or the municipality cannot be reached, Spoed4Jeugd can be called.