Frequently asked questions about student transportation

If your child is sick, this must be communicated to Jobinder as soon as possible. This may be done by phone, through the portal and by mail. You cannot report this to the driver. This is because of possible replacement and then the sick reports and changes will not reach the replacement driver.

If an award is made for own transportation or public transportation, you do not need to sign your child out.

Jobinder assumes children are ready 5 minutes before the scheduled pick-up time. It allows 2 minutes for boarding. For children who are in wheelchairs, it is 3 minutes. Time begins when the driver opens the door.

A child may be eligible for pupil transportation if he or she cannot get to school independently. This includes, in particular, children who attend special education due to physical or behavioral disabilities.

If parents want a particular type of education for their child (for example, Christian, Islamic or free school) because of their religion or belief, and this education cannot be found in the immediate area, a request can also be made for transportation.

Pupil transport can be requested by parents, caregivers and guardians. It can also be requested by an institution where the child is currently staying (temporarily).

• Your child will stay at the address on set days.
• The address can be scheduled in the same route as the route from the residential address.
• The address is within 10 kilometers of the home address (measured with Google Maps).
• It is an address for professional child care or host parent. It may also be a family member or other suitable childcare address.
• It may not be an address for therapy, day treatment, day care, or a sports facility.

There are some exceptions and the municipality is always willing to look with you to make the situation as appropriate as possible, for example with parents with flexible schedules. Please contact the municipality for this.

Achtkarspelen and Tytsjerksteradiel work with multi-year decisions. This means that where possible a decision is issued for several school years. Sometimes even for the entire school period.

If a child moves or changes schools, a new application must be submitted. An assessment will then have to be made based on the new address to determine whether transport can continue. It may also be the case that reimbursements or co-payments need to be adjusted.

We are required by law to make a decision within 8 weeks of receiving the application. If we fail to do so, we must notify you by sending a postponement letter.

In most cases, we manage to send the decision within 2 to 3 weeks of receiving the application.

Yes, with regular primary education you must pay a co-payment. Regular primary education includes schools due to religion or belief. For school year 2023-2024, the co-payment is €601.35.

Some children attend a school outside their own area because of an offer that better suits their higher than average giftedness. This also falls under regular education and a co-payment must also be paid for this. This own contribution is also referred to as the threshold amount and is determined every year on the basis of OV prices.

If the school is more than 20 kilometers from the home address, parents must pay an income-related contribution. The exact amount of this contribution can be found in the decision.

If your child travels with Jobinder, you can communicate this through Jobinder's portal. Do you bring and pick up your child yourself? Or does your child travel by public transport? Then you do not need to notify us.

Are there any changes that affect student transportation? If so, you should always notify Jobinder using the change form. The municipality will see the change in all cases and can also keep track of the changes that way. In many cases, Jobinder can adjust the changes without the intervention of the municipality.

If the changes involve relocations, internship applications and changes in address information, the municipality will contact you to discuss next steps.

To do this, you must apply for pupil transport (even if your child already has pupil transport). For new applications, the municipality will of course first check whether your child is entitled to pupil transport. If so, we will calculate the compensation. The amount of the compensation is included in the decision and is transferred to you in 2 periods per school year. Any own contribution is directly deducted from the amount to be received. This is also stated in the decision.

The amount of the fee is;

• Car: €0.21 per km until 31-12-2023
• Car :€ 0.22 per km from 01-01-2024
• Bicycle: €0.09 per km

Public transport reimbursement is also possible, but for this you will receive a public transport pass from us with a possible companion pass.

Does the child need transportation from both addresses? Then both parents must submit their own application.

Unfortunately, we went through a period when a lot of mail ended up at the wrong (often second) address. This was because our old system immediately saw a second address as a mailing address. We now have a new system where this problem does not occur. Should this still occur to you please contact us at leerlingenvervoer@t-diel.nl.

It depends on the situation and we look at each student. If you do not choose the nearest school and there is no valid reason to deviate, the application will be rejected.

Your child is allowed 3 times the one-way travel time by cab, with a maximum of 1.5 hours. Jobinder takes this into account when scheduling rides.

When using Jobinder, you can communicate this through Jobinder's change form.

If using public or private transportation, this should be done via email to leerlingenvervoer@t-diel.nl.

Want to file a complaint about student transportation? Read how to do that at File a Complaint.

Would you like to make a complaint about Jobinder? Then check out how to do that at Jobinder.com.